- OHi uses the US Postal Service for all shipments unless the customer provides special instructions. Mail order shipments will be made by “US Priority Mail Service” or “Media Mail” depending on the type of order.
- International shipping will be charged based on geographic location or country code. All shipping must be “Pre-Paid.”
- All orders will include a reasonable “Handling Fee” to cover staff and packaging costs. This fee is not refundable.
- Returns will only be accepted within seven (days) of delivery receipt. Returns are only valid if an “ARN” (Authorized Return Number) is first secured from Oughten House.
- No refund will be made for S&H charges. All returns are subject to a 15% “Restocking Fee.”
Effective Date: 01 January 2007
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